Frequently Asked Questions
Wholesale and drop shipping are both welcomed.
For wholesale,we will offer discount or free express shipping which only takes 7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won\'t leave information about us if you\'d like to.
No Tracking number for small order( order price < $5), cause it will increase your buying cost, we just try to offer the best price for you.
China Post Ordinary Small Packet Plus Via seller\'s shipping way---tracking number can only check information in seller\'s country, no information in buyer\'s country.
China Post Registered Air Mail----can check information all the way.
TNT----If the weight of the package is over 400g, I will send it by TNT.Usually, the buyer can received the package in 25 days.
About the Russian----I usually send the package by SF Express(order price > $5 ) it is faster than China Post Air Mail,Usually,it only needs 20-30 days.
How can track my parecl?
Mostly,You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
If you can\'t track them,Please contact me,i will help you solve that problem.
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
Is there any customs tax?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.
How to contact us ?
Our office hours are :
- 9:00 to 18:00 (GMT +8) of Monday to Friday
- 8:30 to 12:30 (GMT +8) of Saturday
And our office is closed on Sunday and public holidays (China)
We apologize for the late reply during the holidays